Shipping policy
1. How much does shipping cost?
We provide FREE SHIPPING for all Okeyolive Brand products from “Local Warehouse”. However, if the local warehouse is out of stock, some shipping charges may apply.
2. Which countries do you ship to?
Now we only ship to the US, excluding Alaska, Hawaii, Puerto Rico, Insular areas, APO/FPO. Note: We don't ship to PO BOX addresses.
3. How long does it take for my order to be processed and sent?
Once your payment is verified, we will process and ship your order within 3-5 business days.
4. How long does shipping take?
Fast delivery from local warehouse: 5-7 business days Standard delivery from other countries: 10-15 business days
Note: America's remote areas: 7-10 business days (Depends on local stock)
5. How can I track my order?
When your order is dispatched from our warehouse, you can find your tracking number in「My Account-My Order」. You can track your package using that number on the corresponding shipping providers' websites.
Meanwhile, you will receive a shipment confirmation email. The email will contain the tracking number at the bottom. You can click the tracking link at the footer or type the tracking number into https://www.17track.net/ to check the status of your order.
Any other questions, please contact us at info@okeyolive.com